Caring in America
With Podcast Host: Richard Wexler
Episode 113
From Crisis to Connection: Why Planning—and Community—Matter in Caregiving
For those who’ve followed Caring in America for a while, you know my story. Twenty years ago, I was minding my own business—working in the software industry, married later in life, raising two young kids. We thought our parents were doing great. Then, in the summer of 2005, the phone started ringing. Four calls. All four parents were seriously ill.
With no preparation and no plan, we suddenly became caregivers. That journey lasted 14 years, until the final parent passed at 96 in 2019. It’s why I started this podcast—and why, earlier this year, I became CEO of APlan2Age. Our mission is simple but critical: help people understand why planning before loved ones need care can change everything.
In a recent episode, I had the privilege of speaking with Charlene Nadalin, Founder and CEO of Amintro, a Canadian tech company dedicated to enriching the lives of older adults and their families through connection, community, and trusted resources. Her story mirrors what so many families experience- only they don’t realize it until they’re in the middle of it.
When Life Changes Overnight
Charlene shared how, four years ago, she returned home to South Florida after just a three-month gap and was shocked by her mother’s condition. Her mom, widowed since her mid-50s, looked frail and skeletal. Tests followed. The diagnosis was pancreatic cancer—the same disease that had taken Charlene’s father years earlier.
Charlene stayed with her mom for 13 months, providing round-the-clock care while continuing to run her company. It was during this time that she realized something profound: despite her wide network of friends and professional connections, she felt lonely, isolated, scared, and unsure where to turn.
“I just wanted to be a daughter,” she said. “But I didn’t know where to find people who understood what I was going through.”
That realization became the catalyst for expanding Amintro’s mission.
Building Connection—For Seniors and Caregivers
Charlene originally created Amintro Friends to help adults 50+ build meaningful, platonic friendships—locally and online. Members create profiles, answer a few thoughtful questions, and are matched with others based on shared interests, backgrounds, and aspirations. The goal isn’t just online interaction, but real-world connection: coffee, conversation, community.
Years later, caregiving led her to launch Amintro Family—a free social network and resource hub specifically for family caregivers. It’s a compassionate space where caregivers can connect, share experiences, ask questions, and find both practical and emotional support.
Because caregiving, as so many of us learn the hard way, is a lonely journey.
The Caregiver You Didn’t Know You Were
One of the most powerful moments in our conversation came when Charlene admitted she didn’t even realize she was a caregiver—despite doing it full time. It took a close friend pulling her aside to say, “You’re burned out. And you’re a caregiver.”
That’s more common than people think. According to AARP, roughly 63 million Americans are caregivers, most of them women. I believe that number is far higher—because so many people don’t identify themselves that way. They’re “just helping Mom,” or “doing what any daughter or son would do.”
But words matter. Recognition matters. And support matters.
Why This Conversation Matters
None of us plan to become caregivers. We’re busy raising kids, building careers, living life. But as Charlene said—and as my own experience confirms—stuff happens. And when it does, it can change your life overnight.
That’s why planning ahead matters. And that’s why community matters even more.
If you or someone you love is navigating aging, caregiving, or the questions that come with both, I encourage you to learn more about Charlene’s work at amintro.com, where you can explore both Amintro Friends and Amintro Family.
And as always, if this story resonates with you, please share it. You never know who around you might need to hear that they’re not alone.
Until we talk again, have yourself an awesome day.
With Special Guest: Charlene Nadalin
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Our country is entering a new chapter, one we have never seen before… over 100 million people are 50 years of age or older, and the need for care is going to be more and more prevalent. We are dreaming of a nation where aging and care are understood and become part of our normal conversations with family.
To make this a reality, we need your help!